Niyam.ai Privacy Policy

Effective Date: 2023-10-27

Owned and Operated by: TinyCheque Ventures Private Limited

Registered Address: 9 Floor, Tower-B3, Unit No-935, Spaze I Tech Park Road/Street: Sohna Road City/Town/Village: Gurugram District: Gurugram State: Haryana PIN Code: 122018

Support Email: hello@niyam.ai

This Privacy Policy ("Policy") explains how TinyCheque Ventures Private Limited ("Niyam.ai", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access or use our website, applications, and services ("Services"). Please read this Policy carefully before using our Services.

1. Information We Collect

We collect various types of information, both directly from you and indirectly through your use of our Services. This information can include:

Personal Information You Provide:

• Account Creation: When you create an Account, we collect your name, email address, phone number, company name (if applicable), billing information, and other registration information you provide.
• Contact Us: When you contact us for support or feedback, we collect your name, email address, and other relevant information from your communications.
• Content Submission: When you submit content (such as queries, feedback, or data), we may collect your username or other identifying information you choose to associate with your content.

Usage Data: We collect information about your use of the Services, including:

• Access logs: IP address, time of access, device information, pages accessed, and search terms used.
• Usage patterns: Frequency of use, features accessed, interactions with the platform.
• Device Information: We collect information about your device, including your device type, operating system, unique device identifiers, and other technical data related to your device.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your use of our Services and gather information about your preferences. (Please refer to our Cookie Policy for more detailed information.)
• Data From Other Sources: We may obtain information about you from third parties, such as public databases, marketing partners, or other companies.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving our Services: We use your information to operate the Services, process transactions, fulfill your requests, respond to your inquiries, personalize your experience, and enhance the quality and functionality of the Services.
• Communicating with You: We may use your information to send you notifications, updates, marketing materials, and other communications. You can choose to opt-out of receiving these communications by adjusting your notification settings in your Account.
• Analytics and Reporting: We use your information to analyze website traffic, monitor user behavior, and understand the performance of the Services. This data helps us improve the Services, troubleshoot issues, and identify trends.
• Security and Fraud Prevention: We use your information to help prevent fraud, security threats, and abuse of the Services. We may also use it to protect your personal data and to ensure the integrity of the platform.
• Legal and Regulatory Compliance: We may use your information to comply with applicable laws, regulations, court orders, or other legal process.

3. Disclosure of Information

We may disclose your information to the following:

• Third-Party Service Providers: We may engage third-party service providers to perform various services for us, such as hosting our website, managing our email communications, or providing analytics. These providers may have access to your information in order to perform their duties, but they are prohibited from using it for any other purpose.
• Affiliated Companies: We may share your information with other companies within the TinyCheque Ventures Private Limited family for legitimate business purposes.
• Business Transactions: If Niyam.ai is involved in a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal process.

4. Data Security

Niyam.ai employs appropriate technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website or internet-based application is completely secure, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures and obtain access to your information. You are also responsible for maintaining the confidentiality of your Account credentials.

5. Cookies & Tracking Technologies

Niyam.ai uses cookies and other tracking technologies to enhance your browsing experience, personalize content, and understand how users navigate our Services.

• Cookies: Cookies are small text files that websites place on your device to identify your browser and remember information about your preferences.
• Tracking Pixels: Tracking pixels (also known as web beacons) are tiny graphics placed on web pages or within emails to track your actions on our website or within our emails.
• Third-Party Cookies: We may also use third-party cookies to provide certain functionalities on our Services or for advertising purposes.

6. Your Privacy Rights

Under applicable Indian law, you may have certain privacy rights, such as the right to access, update, delete, and restrict the processing of your personal information.

Accessing Your Information: You can access your account information and other personal information we hold about you by logging into your Account. If you are unable to access this information or have other requests related to your personal data, please contact us at hello@niyam.ai.

Updating Your Information: You can update your account information at any time through your Account settings. If you are unable to access this information, please contact us at hello@niyam.ai.

Deleting Your Information: You can request to delete your Account and the information we hold about you by contacting us at hello@niyam.ai. We will process your request in a timely manner and retain your information as necessary to comply with legal obligations, enforce our agreements, or prevent fraud or security breaches.

7. Data Transfers

We may transfer your information to other countries outside of India where data protection laws may be different. When we transfer information to other countries, we take measures to protect your privacy, including adhering to the standard contractual clauses adopted by the European Commission and taking steps to ensure that your personal information is protected in a way that meets applicable data protection laws.

8. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes to this Policy on our website and update the "Effective Date" above. You are encouraged to review this Policy periodically to stay informed about our practices.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us at hello@niyam.ai.

10. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at:

Email: hello@niyam.ai

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.

12. Grievances

If you have any grievances about how we handle your personal data, you may raise your concerns with our designated Grievance Officer:

Name: Udit Goenka

Email: hello@niyam.ai