Terms of Service

1. About the Company and these Terms

The Service is owned and operated by NIYAM.AI APP PRIVATE LIMITED, a private limited company incorporated under the Companies Act, 2013, having its registered office at 136, 1st Floor, Orchid Business Park, Sector-48, Narsinghpur, Gurgaon (Gurugram), Haryana, India 122004.

These Terms apply to every visitor, registered user, and account holder. They incorporate by reference our Privacy Policy, Acceptable Use Policy, Refund Policy, Cookie Policy, Disclaimer, and Data Processing Agreement, each available in the Legal section of our website. Together these documents constitute the entire agreement between you and the Company in relation to the Service.

We may publish additional product-specific or plan-specific terms within the Service. Where those terms conflict with these Terms, the product-specific terms govern for that feature only, to the extent of the conflict.

Headings are for convenience and do not affect interpretation. References to a statute include any amendment, re-enactment, or rules made under it.

2. Definitions

"Service" means the Niyam legal-research, drafting, citation, and related artificial-intelligence tools provided through niyam.ai and app.niyam.ai, including all features, content, and software made available by the Company.

"User", "you", or "your" means any natural person or entity that accesses or uses the Service, including registered account holders and persons acting on behalf of an organisation.

"Credits" means the prepaid units of access that are consumed when you use Service capabilities.

"Content" means any query, prompt, document, file, text, or other material that you submit to, upload to, or generate within the Service.

"Output" means the AI-generated responses, drafts, summaries, citations, and other material produced by the Service in response to your Content.

3. The Service

Niyam is an AI-assisted legal research and drafting platform built for legal professionals in India. It provides research grounded in Indian statutes and reported judgments, drafting assistance, contract review, citation and good-law checking, and related capabilities.

The Service is intended for use by advocates, solicitors, in-house counsel, law students, legal researchers, and other legal and business professionals. The Service is a productivity tool. It does not provide legal advice, does not create an advocate–client relationship between you and the Company, and is not a substitute for the independent professional judgement of a qualified legal practitioner.

We continually develop the Service and may add, modify, suspend, or discontinue features at any time. Where a change is material and within our reasonable control, we will give reasonable prior notice through the Service or by email.

4. Eligibility and accounts

You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to create an account. By registering, you represent that the information you provide is true, accurate, current, and complete, and that you have the authority to bind yourself or, where you register on behalf of a firm or organisation, that organisation to these Terms.

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorised access to or use of your account.

One account is intended for one user unless you hold a plan that expressly permits multiple seats. You must not share, sell, or transfer your account or credentials.

We may refuse registration, or suspend or terminate any account, where we reasonably believe these Terms or applicable law have been or are likely to be violated.

5. The ₹100 trial, credits, and how access works

Access to the Service is metered through Credits. Credits are consumed when you use Service capabilities such as research queries, drafting, citation checks, and document analysis. Different actions consume different amounts of Credits according to their complexity; the Credit cost of an action is shown before you run it.

New accounts begin with a 3-day trial that includes 200 Credits. A valid payment method is required to start: we place a ₹100 hold on your card to verify it, and that ₹100 is refunded automatically — it is a verification hold, not a charge for the trial. There is no sign-up or access to the Service without a valid payment method on file.

Credits are associated with your account, are non-transferable, and have no monetary value outside the Service. They cannot be redeemed for cash. Unless stated otherwise at the time of purchase, Credits do not expire for the validity period stated at purchase.

Subscription plans, where offered, grant a recurring monthly allowance of Credits in exchange for a recurring fee. Plan inclusions, Credit allowances, and prices are described within the Service at the time of purchase.

The ₹100 placed on your card to start the trial is a refundable verification hold and is returned to you automatically. Credit purchases and subscription fees are non-refundable except as expressly set out in our Refund Policy and as required by applicable law. Please read the Refund Policy before making any payment.

6. Billing, taxes, and price changes

All prices are stated in Indian Rupees (₹) and are exclusive of applicable taxes unless stated otherwise. You are responsible for all taxes, including Goods and Services Tax (GST), levies, or duties imposed by any competent authority on your purchases, except for taxes on the Company's net income.

Payments are collected through our third-party payment processor. By making a payment you also agree to the processor's terms. We do not store complete payment-card numbers; card data is handled by the payment processor in accordance with applicable card-network and data-security standards.

For subscription plans, you authorise us and our payment processor to charge the applicable recurring fee to your payment method on each billing cycle until you cancel. You may cancel a subscription at any time; cancellation takes effect at the end of the then-current billing period and does not entitle you to a refund of fees already charged, save as provided in the Refund Policy.

We may change prices, Credit rates, or plan inclusions on a prospective basis with reasonable prior notice. Changes do not affect Credits already purchased or the current paid term of an existing subscription.

7. Acceptable use

You may use the Service only for lawful purposes and in accordance with these Terms and our Acceptable Use Policy. You must comply with all applicable laws, including the Information Technology Act, 2000 and the rules made under it, and with the professional rules of conduct applicable to you, including the Bar Council of India Rules where relevant.

You must not use the Service to generate content intended to mislead any court, tribunal, or authority; to fabricate or misrepresent legal authority; to harass, defame, or harm any person; to infringe the rights of any third party; or for any purpose that violates applicable Indian law or professional obligations.

You must not attempt to circumvent usage or rate limits, reverse-engineer, decompile, or extract the underlying models or source of the Service, scrape Outputs at scale, resell access, or use the Service in any manner that imposes an unreasonable or disproportionate load on our infrastructure or that interferes with other users.

8. Your Content and confidentiality

As between you and the Company, you retain all ownership of your Content. By submitting Content, you grant the Company a limited, worldwide, royalty-free licence to host, process, transmit, and display that Content solely to operate and deliver the Service to you and as otherwise permitted by our Privacy Policy.

Your Content and Outputs are private to your account. We do not sell your Content, we do not share it with other users, and we do not use your queries, documents, or work product to train public AI models. Your matter data is handled with the confidentiality that legal professional work demands.

You represent and warrant that you have all rights necessary to submit your Content and that doing so does not breach any law, third-party right, or obligation of confidentiality. You are solely responsible for the Content you submit and for ensuring that submitting it to an AI-assisted service is consistent with your professional and contractual confidentiality duties.

9. AI Outputs and professional responsibility

Outputs are generated by artificial-intelligence models and may be incomplete, out of date, or incorrect, and may contain errors including inaccurate or fabricated citations. Every Output must be independently checked and verified against primary sources by a qualified legal professional before it is relied upon, filed, or acted on.

Nothing produced by the Service constitutes legal advice to any client, and no Output should be presented to a court or third party without independent verification. Advocates, counsel, and other professionals who use the Service retain full and exclusive professional responsibility for their work product and for compliance with their professional and ethical obligations.

The Service is a tool to assist professional judgement, not to replace it. The Company does not warrant that any Output is accurate, complete, current, or fit for any particular purpose.

10. Intellectual property

The Service, including its design, software, user interfaces, branding, trademarks, and underlying models, is owned by the Company or its licensors and is protected by applicable intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you.

The corpus of Indian judgments and statutes indexed by the Service is derived from publicly available primary legal sources. We do not claim copyright over public legal texts. We do claim rights in our compilation, enrichment, metadata, and presentation of those sources.

You must not use our name, logo, or trademarks without our prior written consent, except to factually refer to the Service.

11. Third-party services

The Service relies on third-party providers for AI models, payment processing, hosting, and analytics. Your use of features that depend on a third-party provider may be subject to that provider's terms, and we are not responsible for the acts or omissions of third-party providers beyond our reasonable control.

We select providers whose data-handling commitments are consistent with our confidentiality obligations, including contractual terms that prohibit the use of your Content for training their public models.

12. Privacy and data protection

Our collection and use of personal data is described in our Privacy Policy and, for users acting as data fiduciaries or controllers, our Data Processing Agreement. We handle personal data in accordance with applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023 as and when its provisions come into force, and the Information Technology Act, 2000 and rules made under it.

By using the Service you consent to the processing of your information as described in the Privacy Policy.

13. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent permitted by applicable law.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Service or the servers that make it available are free of harmful components. We do not warrant the accuracy, completeness, currency, or reliability of any Output.

14. Limitation of liability

To the fullest extent permitted by applicable law, the Company and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to your use of or inability to use the Service, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the Company's total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to the Company for the Service in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your Content, your use or misuse of the Service, your breach of these Terms, or your violation of any law or third-party right.

16. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required to comply with law, or to protect the Service, other users, or the rights of any person.

On termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination, including those on Content ownership, intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution, will survive. Treatment of unused Credits on termination is governed by the Refund Policy.

17. Force majeure

The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, governmental action, changes in law, power or telecommunications failures, internet or hosting outages, or failures of third-party providers.

18. Grievance redressal

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, any grievance regarding the Service or content may be addressed to our Grievance Officer.

Grievance Officer — NIYAM.AI APP PRIVATE LIMITED. Registered office: 136, 1st Floor, Orchid Business Park, Sector-48, Narsinghpur, Gurgaon (Gurugram), Haryana, India 122004. Email: [email protected]. We endeavour to acknowledge grievances within forty-eight (48) hours and to resolve them within the timelines prescribed by applicable law.

19. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter, whether contractual or non-contractual, are governed by and construed in accordance with the laws of India.

Subject to the dispute-resolution provisions below, the parties irrevocably submit to the exclusive jurisdiction of the competent courts at Gurugram (Gurgaon), Haryana, India. You agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be instituted only in those courts.

20. Dispute resolution

The parties shall first attempt to resolve any dispute amicably through good-faith discussions. You agree to contact us at [email protected] before commencing formal proceedings so that we may attempt to resolve the matter informally.

If a dispute is not resolved within thirty (30) days of written notice, it may be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Gurugram (Gurgaon), Haryana, India, and the proceedings shall be conducted in English. This clause does not prevent either party from seeking urgent interim or injunctive relief from the competent courts at Gurugram (Gurgaon), Haryana, India.

21. General

Assignment: You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will remain in full force and effect.

Waiver: A failure or delay by the Company to exercise any right under these Terms is not a waiver of that right.

Notices: We may give notice through the Service or by email to the address associated with your account. Legal notices to the Company must be sent in writing to its registered office and to [email protected].

Entire agreement: These Terms, together with the policies they incorporate, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings on the subject.

22. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page with an updated effective date and, where the changes are material, will take reasonable steps to notify you, such as by email or an in-product notice.

Your continued use of the Service after the revised Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

23. Contact

NIYAM.AI APP PRIVATE LIMITED

Registered office: 136, 1st Floor, Orchid Business Park, Sector-48, Narsinghpur, Gurgaon (Gurugram), Haryana, India 122004

Email: [email protected]