Cookie Policy

1. Who operates this site

The Service is operated by NIYAM.AI APP PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 with its registered office at 136, 1st Floor, Orchid Business Park, Sector-48, Narsinghpur, Gurgaon (Gurugram), Haryana, India 122004.

This policy describes the categories of cookies and similar technologies we use, why we use them, and how you can control them.

2. What are cookies

Cookies are small text files that a website places on your device when you visit. They allow the site to remember information about your visit — such as whether you are logged in — across page loads and sessions.

Similar technologies include local storage (data stored in your browser), session tokens (used to maintain authenticated sessions), and pixel tags (small images that log whether a page was loaded). This policy covers all these technologies collectively.

Most websites use some form of cookies. The question is what they are used for. We use them to make the Service work and to understand aggregate usage — not to track you across the web or to serve you advertisements.

3. Cookies we use

Authentication cookies: Required to keep you logged in to the product app. When you sign in, we set a session cookie that identifies your account for the duration of your session. Without these, every page load would require you to sign in again. These are strictly necessary for the Service to function.

Security cookies: Used to protect against cross-site request forgery (CSRF) and related attack vectors. These cookies contain tokens that verify that requests to the server originate from your authenticated session. They are strictly necessary and cannot be disabled without compromising the security of your account.

Preference cookies: Store your interface preferences — such as display settings — so they persist between visits. These are functional cookies and do not track you across other websites.

Analytics cookies: We use basic, privacy-respecting analytics to understand aggregate traffic patterns — which pages are visited, referral sources, and approximate session duration. We do not use advertising networks or cross-site tracking. Analytics data is aggregated and is not linked to your individual account or to personally identifying information. We prefer analytics tools that respect Do Not Track signals.

4. Consent

Strictly necessary cookies (authentication and security) are essential to provide the Service and are set without separate consent because the Service cannot function without them.

Where applicable law requires consent for non-essential cookies, we rely on the choices you make through your browser settings and any cookie controls we provide. You can withdraw consent at any time by changing those settings, as described below.

5. What we do not use cookies for

We do not use cookies for advertising targeting or retargeting — we do not build advertising profiles about you.

We do not place third-party advertising cookies or participate in advertising networks that track users across websites.

We do not sell cookie-derived data to data brokers, advertisers, or any other third parties.

We do not use fingerprinting techniques to track users who have opted out of cookies.

6. Managing cookies

You can control and manage cookies through your browser settings. All major browsers — Chrome, Firefox, Safari, Edge — allow you to view, block, and delete cookies. Consult your browser's help documentation for instructions specific to your browser.

Note that blocking authentication and security cookies will prevent you from signing in to the product app. These cookies are strictly necessary for the Service to function; they cannot be disabled while you use the product.

For analytics cookies on the marketing site, you may opt out by enabling the Do Not Track (DNT) setting in your browser. We respect this signal and will not set analytics cookies for users who have enabled DNT.

If you delete cookies between sessions, you will need to sign in again on your next visit. Your account data is not affected by deleting cookies.

7. Third-party services

Our payment processor may set cookies when you initiate or complete a transaction. These cookies are set by the payment processor on their own domain and are governed by the processor's own cookie and privacy policies. We do not control these cookies and cannot read them.

We use a limited set of third-party services for infrastructure and analytics. We have selected services that share our approach to minimal, privacy-respecting data collection. Where these services place their own cookies, we have described the categories above.

We do not embed third-party social media buttons, advertising widgets, or tracking pixels from social platforms on our marketing site.

8. Cookie lifetimes

Session cookies are deleted when you close your browser.

Persistent authentication cookies remain until your session expires or you sign out.

Analytics cookies are typically set for a limited period (usually 12 months or less) and then expire automatically.

We periodically review the cookies we set and remove those that are no longer necessary.

9. Governing law and grievances

This Cookie Policy is governed by the laws of India, and any dispute relating to it is subject to the exclusive jurisdiction of the competent courts at Gurugram (Gurgaon), Haryana, India.

Questions or complaints about cookies or our use of tracking technologies may be addressed to our Grievance Officer at [email protected].

10. Changes to this policy

We may update this Cookie Policy to reflect changes in how we use cookies or in response to changes in applicable law. We will post the updated policy with a revised date. Material changes will be communicated where appropriate.

11. Contact

NIYAM.AI APP PRIVATE LIMITED

Registered office: 136, 1st Floor, Orchid Business Park, Sector-48, Narsinghpur, Gurgaon (Gurugram), Haryana, India 122004

Email: [email protected]