Kaushik Narsinhbhai Patel vs M/S. S.J.R. Prime Corporation Private ...

The Supreme Court addressed the issue of deficiency in service under the Consumer Protection Act, 2019, specifically referencing Section 2(1)(g) and Section 38(3)(a). The Court held that the builder's failure to deliver possession of flats within the stipulated time constituted a deficiency in service, warranting compensation for the complainants. The Court upheld the NCDRC's decision to partially allow the complaint, emphasizing the need for timely possession and adherence to contractual obligations.