MRS. KALYANI RAJAN vs INDRAPRASTHA APOLLO HOSPITAL

The Supreme Court examined whether the National Consumer Disputes Redressal Commission erred in rejecting a consumer complaint filed by the wife of a deceased patient against a hospital and doctors, alleging medical negligence leading to death. The Court analyzed the scope of consumer protection laws in medical negligence cases and the evidence required to establish liability. It upheld the Commission's decision, emphasizing the importance of proof of negligence and the limits of consumer protection in medical disputes. The judgment clarified the application of the Consumer Protection Act in cases involving medical treatment and negligence.