Sgs India Ltd. vs Dolphin International Ltd.

The Supreme Court upheld the order of the National Consumer Disputes Redressal Commission, which directed SGS India Ltd. to pay Rs. 65,74,000 with interest for failing to provide adequate inspection services for groundnut exports. The court found that the appellant had a contractual obligation to ensure quality and quantity, which it failed to meet, resulting in financial loss to the respondent. The decision reinforced the accountability of service providers in consumer transactions.