M/S Prem Cottex vs Uttar Haryana Bijli Vitran Nigam ...

The Supreme Court overturned the National Consumer Disputes Redressal Commission's dismissal of a consumer complaint regarding short billing by an electricity distribution company. The court found that the appellant, a manufacturer, was incorrectly billed due to a miscalculation of the multiply factor, leading to significant financial loss. The court ruled that the consumer's complaint was valid and directed the appropriate relief to be granted.