AMITABHA DASGUPTA(DEAD) THROUGH LR. vs UNITED BANK OF INDIA .

The Supreme Court addressed the appeal concerning the illegal breaking open of a bank locker by the United Bank of India. The court found that the bank had admitted to mistakenly breaking the locker despite the appellant having cleared all dues, thus constituting a deficiency in service under the Consumer Protection Act. The appeal was allowed, and the bank was directed to compensate the appellant for the loss and inconvenience caused.