BHASIN INFOTECH AND INFRASTRUCTURE PRIVATE LIMITED vs NEEMA AGARWAL

The Supreme Court addressed the dismissal of an interim application by the NCDRC, which denied the appellants the opportunity to file a written submission in response to a consumer complaint regarding alleged deficiency in service. The court examined the timelines and procedural adherence under the Consumer Protection Act, 1986, ultimately ruling on the necessity of allowing the appellants to present their case despite the delay. The outcome favored the appellants by emphasizing the importance of fair hearing in consumer disputes.