DIAMOND EXPORTS vs UNITED INDIA INSURANCE CO. LTD.

The Supreme Court addressed the issue of delay in filing a written statement in a consumer complaint, where the National Consumer Disputes Redressal Commission condoned a delay of 100 days. The court referenced a prior Constitution Bench judgment which established that the limitation period under Section 13(2) of the Consumer Protection Act, 1986 cannot be extended beyond the statutory period of forty-five days. Consequently, the appeal was dismissed, reinforcing the strict adherence to limitation periods in consumer disputes.