M/S NANDAN BIOMATRIX LTD. vs S.AMBIKA DEVI

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission affirming the Kerala State Commission's ruling that the Respondent qualifies as a 'consumer' under Section 2(d) of the Consumer Protection Act, 1986. The Court established that the tripartite agreement involved both the sale of goods and the provision of services, and the Respondent's cultivation of musli was for personal livelihood rather than commercial purposes. Consequently, the appeal was dismissed with costs imposed on the Appellant.