TODAY MERCHANDISE PVT. LTD. vs ANIL KUMAR LUTHRA

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, affirming that the appellant's holiday voucher scheme, which promised free gifts contingent on referrals, was misleading. The Court found that the respondent was entitled to the gifts despite not making referrals, as the representations made by the appellant's employee created an expectation of receiving the gifts. The Court also confirmed the monetary compensation awarded for mental torture and costs, emphasizing the importance of consumer protection under the Consumer Protection Act, 2019.