Supreme Court of India · 2020-01-28
THE BRANCH MANAGER INDIGO AIRLINES KOLKATA vs KALPANA RANI DEBBARMA
- Citation / case number
- SC 2018/38960
- Court
- Supreme Court of India
- Petitioner
- THE BRANCH MANAGER INDIGO AIRLINES KOLKATA
- Respondent
- KALPANA RANI DEBBARMA
- Author
- HON'BLE MR. JUSTICE A.M. KHANWILKAR
- Bench
- HON'BLE MR. JUSTICE A.M. KHANWILKAR, HON'BLE MR. JUSTICE HEMANT GUPTA, HON'BLE MR. JUSTICE DINESH MAHESHWARI
Judgment text excerpt
The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, confirming the compensation awarded to the respondents by the District Consumer Disputes Redressal Forum. The appellants, Indigo Airlines, challenged the compensation amount of Rs. 51,432 and additional costs imposed for filing revision petitions. The court found no grounds to interfere with the lower courts' orders, emphasizing the importance of consumer rights and the need for service providers to adhere to their obligations.