WG. CDR. ARIFUR RAHMAN KHAN AND ALEYA SULTANA vs DLF SOUTHERN HOMES PVT. LTD. (NOW KNOWN AS BEGUR OMR HOMES PVT. LTD.)

The Supreme Court overturned the NCDRC's dismissal of a consumer complaint filed by flat buyers against DLF Southern Homes Pvt. Ltd. and Annabel Builders and Developers Pvt. Ltd., holding that the builders had a deficiency of service under the Consumer Protection Act, 2019. The Court emphasized that representations made in the project brochure constituted binding commitments, and failure to deliver possession as promised warranted compensation beyond the stipulated agreement. The Court directed the builders to compensate the buyers for the delay in possession, reinforcing consumer rights in real estate transactions.