DLF HOMES PANCHKULA (P) LTD. THROUGH ITS AUTHORISED SIGNATORY MR. SHIV KUMAR vs SUSHILA DEVI

The Supreme Court upheld the orders of the National Consumer Disputes Redressal Commission, affirming the State Commission's decisions that found the Developer deficient in service for failing to deliver possession of apartments within the promised timeframe. The Court emphasized that under the Consumer Protection Act, 1986, consumers are entitled to timely delivery and can seek refunds with interest for delays. The Developer's appeals were dismissed, reinforcing the legal principle that consumer rights must be protected against service deficiencies.