CHANDIGARH HOUSING BOARD vs M/S. PARASVANATH DEVELOPERS PVT. LTD.

The Supreme Court upheld the National Consumer Disputes Redressal Commission's order directing Chandigarh Housing Board (CHB) and Parasvanath Developers Ltd. to pay Rs. 1,03,31,250 with interest and compensation for mental harassment and litigation costs. The Court emphasized that the Developer's failure to commence construction within the stipulated time constituted a deficiency in service under the Consumer Protection Act, 1986. The appeal was dismissed, affirming the consumer's right to seek redress despite ongoing arbitration between CHB and the Developer.