DR.D.J.DE SOUZA vs MANAGING DIRECTOR CPC DIAGOSTICS PVT.LTD

The Supreme Court upheld the decisions of the lower consumer forums, affirming that the appellant failed to prove the inclusion of an on-board laundry facility in the purchase agreement for the TurboChem 100 Unit. The Court noted that the requirement for a 1 KVA Online UPS was explicitly stated in the product brochure, and the appellant's existing UPS was deemed unsuitable. The Court held that there was no evidence of unfair trade practices or manufacturing defects, thus dismissing the appeal.