Pioneer Urban Land And Infrastructure ... vs Govindan Raghavan

The Supreme Court upheld the National Consumer Disputes Redressal Commission's decision under Section 23 of the Consumer Protection Act, 1986, affirming that the Builder's failure to obtain the Occupancy Certificate within the stipulated time constituted deficiency of service. The Court ruled that the Respondent – Flat Purchaser was entitled to a full refund of Rs. 4,48,43,026/- along with interest at 18% per annum due to the inordinate delay in possession, rejecting the Builder's claim to compel possession after the delay. The judgment emphasized the importance of timely compliance with contractual obligations in real estate transactions.