State Of U.P. Through Principal ... vs All U.P. Consumer Protection Bar ...

The Supreme Court directed the Union Government to frame Model Rules under Sections 10(3) and 16(2) of the Consumer Protection Act, 1986 to ensure uniformity in the rule-making process by State Governments. The Court emphasized the need for objective norms for the appointment of members to consumer fora and the establishment of salary and service conditions to attract qualified individuals. The Court mandated that these rules be finalized after consultation with the National Consumer Disputes Redressal Commission and approved by the Court before adoption by the States.