M/S. FORTUNE INFRASTRUCTURE (NOW KNOWN AS M/S HICON INFRSTRUCTURE) vs TREVOR DLIMA

The Supreme Court upheld the orders of the National Consumer Disputes Redressal Commission (NCDRC) regarding the appellants' failure to deliver possession of a flat as per the agreement, constituting deficiency in service under the Consumer Protection Act, 1986. The Court emphasized that the appellants were obligated to complete the construction and hand over possession, or alternatively provide a comparable flat, as per the respondents' demands. The Court affirmed the compensation awarded for mental agony and legal expenses, reinforcing consumer rights against unfair trade practices.