M/S. Mangalam Homes & Resorts Pvt. Ltd. vs Joy Kaliyavumkal & Anr. Etc

The Supreme Court set aside the order of the National Consumer Disputes Redressal Commission, holding that the appellants were wrongly proceeded against ex parte without proper notice. The Court found that the appellants had requested a hearing in Bengaluru and were not informed of the status of their request, constituting a denial of natural justice. The matter was remitted to the National Commission for a fresh hearing on merits, with the previously awarded compensation amount to remain in deposit pending the outcome.