Pratibha Pratisthan & Ors vs Manager, Canara Bank & Ors

The Supreme Court held that a Trust cannot file a complaint under the Consumer Protection Act, 1986, as it does not fall within the definition of 'complainant' or 'consumer' as per Sections 2(b) and 2(d) of the Act. The Court clarified that the definitions explicitly exclude a Trust from being considered a 'person' under Section 2(m), thereby affirming the National Commission's ruling that the complaint was not maintainable. Consequently, the appeal was dismissed.