National Insurance Co.Ltd vs Hindustan Safety Glass Works Ltd

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission regarding the claim of Hindustan Safety Glass Works Ltd. under the Consumer Protection Act, 1986. The court found that the National Insurance Company failed to settle the insured's claim for damages due to flooding, despite two survey reports estimating the loss at approximately Rs. 24 lakhs. The court affirmed the National Commission's acceptance of the claim, emphasizing the insurer's obligation to respond to claims in a timely manner under the Act.