STATE OF U.P. THROUGH PRINCIPAL SECRETARY vs ALL U.P. CONSUMER PROTECTION BAR ASSOCIATION

The Supreme Court directed the Union Government to frame model rules under Section 10(3) and Section 16(2) of the Consumer Protection Act, 1986, to ensure uniformity in the exercise of rule-making powers. The Court emphasized the need for timely filling of vacancies in consumer dispute fora and the establishment of additional benches as necessary. The Court also called for the development of eligibility criteria for non-judicial members and the assessment of administrative powers conferred upon the Presidents of the Commissions and Fora, aiming to enhance the efficiency and effectiveness of consumer dispute resolution mechanisms.