CHIEF ADMINISTRATOR HUDA vs SHAKUNTLA DEVI

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission, affirming the State Commission's finding of deficiency in service under the Consumer Protection Act, 1986. The Court noted that the Appellants failed to deliver physical possession of the plot allotted to the Respondent, despite full payment and the completion of development work. The Court ordered the Appellants to deliver possession and pay compensation for mental agony and additional costs incurred due to the delay.