Chief Administrator Huda & Anr vs Shakuntla Devi

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission confirming the State Commission's order which found deficiency of service under the Consumer Protection Act, 1986. The Court emphasized that the Appellants failed to deliver physical possession of the plot to the Respondent despite full payment, thus violating the terms of the allotment. The Court affirmed the directions for immediate possession, payment of interest at 12%, and compensation of Rs. 2 lakhs for escalation in construction costs, thereby reinforcing consumer rights against delays in service delivery.