Lourdes Sty.Snehanjali Girls ... vs M/S H & R Jhonson(I) Ltd.& Ors

The Supreme Court upheld the findings of the District Consumer Disputes Redressal Forum and the State Commission that the tiles supplied by the respondents were defective, constituting an unfair trade practice under the Consumer Protection Act, 1986. The Court confirmed the order for compensation of Rs. 2,00,000 with interest, emphasizing the liability of the respondents for the manufacturing defects. The appeal by the respondents was dismissed, affirming the lower courts' decisions and the principle that consumers are entitled to compensation for defective goods under the Act.