M/S Master Tours And Travels vs The Chairman, Shri Amarnath Ji Shrine ...

The Supreme Court held that Clause 13 of the Work Order, which mandates disputes to be referred to the Chief Executive Officer, does not constitute an arbitration clause as per the precedent set in P. Dasaratharama Reddy Complex Vs. Government of Karnataka (2014) 2 SCC 201. The Court allowed the appellant to present their disputes to the Chief Executive Officer for resolution, emphasizing a time-bound process for adjudication. The appeal was disposed of with directions for a comprehensive representation and a final decision within specified timelines.