PAYAL CHAWLA SINGH vs THE COCA-COLA CO.

The Supreme Court addressed the issue of arbitration under Section 11(6) of the Arbitration and Conciliation Act, 1996, in the context of a former employee's claim of gender discrimination and harassment against Coca-Cola India. The Court held that the arbitration mechanism outlined in the 'solutions programme' was not applicable to the petitioner, as it was intended solely for employees in the United States. Consequently, the petition for arbitration was dismissed, affirming the respondent's refusal to engage in arbitration based on the claimed agreement.