M/S. Transport Corporation Of India Ltd vs M/S. Ganesh Ploytex Ltd

The Supreme Court upheld the order of the National Consumer Disputes Redressal Commission under Section 23 of the Consumer Protection Act, 1986, which directed the appellant to pay Rs. 29,74,321.45 with interest for failure to deliver goods as per the consignment notes. The Court established that the appellant, as a transporter, had a duty to ensure delivery upon production of the consignee's copy of the consignment notes. The appeal was dismissed, affirming the liability of the appellant for non-compliance with the terms of the consignment.