KANTA vs TAGORE HEART CARE & RES.CEN.P.LTD.

The Supreme Court held that the National Consumer Disputes Redressal Commission's decision to set aside the Punjab State Consumer Disputes Redressal Commission's order granting compensation under the Consumer Protection Act, 1986 was erroneous. The Court emphasized the need for medical professionals to adhere to the standard of care expected in their field, particularly in cases involving consent and patient welfare. The appeal was allowed, reinstating the compensation awarded to the complainant, Mrs. Kanta, for medical negligence.