GANESHLAL vs SHYAM

The Supreme Court held that disputes regarding the sale of immovable property, such as land, do not fall within the jurisdiction of the Consumer Protection Act, 1986, specifically under Section 2(1)(c) which defines 'complaint'. The Court emphasized that the essence of the complaint was related to a deficiency in service, which is not applicable to agreements for the sale of land. Consequently, the Court upheld the orders of the District Consumer Forum, State Commission, and National Commission, affirming that the appellant's contention regarding jurisdiction was valid and the matter should be resolved in a civil court instead.