M/S NARNE CONSTRUCTION P.LTD.ETC.ETC. vs UNION OF INDIA & ORS.ETC.

The Supreme Court held that the appellant company was providing 'service' under the Consumer Protection Act, 1986, as it engaged in the development of land into house-sites and invited members to purchase plots with obligations for infrastructure development. The Court affirmed the High Court's ruling that the respondents were 'consumers' and the appellant was amenable to the jurisdiction of consumer fora. The decision relied on the precedent set in Lucknow Development Authority v. M.K. Gupta, emphasizing a liberal interpretation of the Act in favor of consumers.