V.N.SHRIKHANDE vs ANITA SENA FERNANDES

The Supreme Court held that the National Consumer Disputes Redressal Commission's reversal of the Maharashtra State Commission's dismissal of the respondent's complaint on grounds of limitation was justified. The Court emphasized that the limitation period under the Consumer Protection Act, 1986, is subject to the principles of natural justice and can be extended in cases of medical negligence. The case was remitted for disposal on merits, establishing that consumer complaints can be entertained even after significant delays if justified.