United India Insurance Company Ltd vs Kantika Colour Lab & Ors

The Supreme Court upheld the order of the National Consumer Disputes Redressal Commission, affirming the liability of the appellant Insurance Company under the Consumer Protection Act, 1986. The Court found that the damage to the machines during transportation was covered under the transit insurance policy obtained by the respondent, and the appellant's offer of Rs.5,76,730 was inadequate given the total loss claimed. The Court emphasized that the insurance policy covered all risks, including damage, and thus the appellant was liable to pay the full compensation amount of Rs.53 lakhs with interest.