U.P.Power Corp.Ltd.& Ors vs M/S Amausi Textile Mills Ltd.& Ors

The Supreme Court upheld the Allahabad High Court's order quashing the decisions of the Consumer Grievance Redressal Forum and the Electricity Ombudsman, which had dismissed the claims of respondent No.1, a consumer of electricity. The Court emphasized the need for adherence to the principles of natural justice, particularly the right to be heard, as mandated under Article 14 of the Constitution. The Court directed U.P. Power Corporation Limited to pay Rs.1,69,261/- to the respondent, reinforcing the importance of fair hearing in administrative proceedings.