The New India Assurance Co. Ltd vs M/S. Protection Manufacturers Pvt.Ltd

The Supreme Court, in this statutory appeal under Section 23 of the Consumer Protection Act, 1986, upheld the National Consumer Disputes Redressal Commission's order directing the Insurance Company to pay Rs.2,26,36,179/- with interest for the fire damage claim made by M/s. Protection Manufacturers Pvt. Ltd. The Court emphasized that the insurance policy was valid at the time of the incident and that the delay in payment warranted interest from July 1, 2000. The Court affirmed the principle that insurers must honor claims when coverage is in effect, thereby reinforcing consumer rights under the Act.