Kusum Sharma & Ors vs Batra Hospital &Med.Research; Centre ...

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission under Section 21 of the Consumer Protection Act, 1986, affirming that the appellants were entitled to compensation for medical negligence resulting in the death of Shri R.K. Sharma. The Court established that the standard of care expected from medical professionals was not met, leading to significant suffering and ultimately death due to complications arising from the treatment. The Court ordered the hospital and doctors to pay compensation to the appellants for the deficiency in service and medical negligence.