RAMESH CHANDRA AGRAWAL vs REGENCY HOSPITAL LTD. .

The Supreme Court upheld the National Consumer Disputes Redressal Commission's decision, stating that the appellant failed to prove medical negligence under the Consumer Protection Act, 1986. The Court emphasized that medical negligence requires clear evidence that a qualified professional acted below the accepted standard of care, which was not demonstrated in this case. The appeal was dismissed, affirming the Commission's finding that the doctors acted appropriately given the circumstances.