Maruti Suzuki India Ltd vs Rajiv Kumar Loomba & Anr

The National Consumer Disputes Redressal Commission upheld the decision of the District Consumer Forum, ruling that the appellant improperly charged the respondent Rs. 7,000 for a catalytic converter that was not legally required for vehicles sold in Chandigarh at the time. The Commission noted that the Central Government's policy mandated catalytic converters only for vehicles sold in certain metropolitan cities, and since the respondent did not opt for one, the charge was deemed arbitrary. The appeal was dismissed, affirming the lower forums' findings and rejecting the appellant's arguments regarding pricing interference by consumer forums.