TRUPTI K. PATEL & ANR. vs M/S. ROCKLINES CONSTRUCTIONS & ANR.

The Supreme Court held that the complaint is maintainable under the Consumer Protection Act, reaffirming the principles established in Faqir Chand Gulati vs. Uppal Agencies Private Limited [2008 (10) SCC 345]. The Court allowed the appeals, set aside the impugned order, and remitted the matter to the National Commission for disposal in accordance with law, emphasizing the need for expeditious resolution due to the age of the complaints filed in 1998 and 1999.