A.U. SUKUMARAN vs N.S.D. RAJU .

The Supreme Court held that the appellant suffered permanent loss of vision due to the negligence of the hospital authorities in maintaining hygiene, leading to infection. The Court found that the National Consumer Disputes Redressal Commission inadequately addressed the pecuniary loss resulting from the appellant's premature retirement, which was forced due to his inability to perform duties. The Court enhanced the compensation awarded to the appellant, recognizing the significant financial impact of his loss, and modified the previous order accordingly.