Trupti K. Patel & Anr vs M/S. Rocklines Constructions & Anr

The Supreme Court held that the complaint filed under the Consumer Protection Act is maintainable, reaffirming the principles established in Faqir Chand Gulati vs. Uppal Agencies Private Limited [2008 (10) SCC 345]. The Court allowed the appeals, set aside the impugned order, and remitted the matter to the National Commission for disposal, emphasizing the need for expeditious resolution given the complaints were filed in 1998 and 1999. The Court mandated that parties be given an opportunity to be heard in accordance with law.