KARNATAKA POWER TRANSMISSN.CORP.LTD&ANR. vs ASHOK IRON WORKS PVT. LTD.

The Supreme Court ruled that under the Consumer Protection Act, 1986, a commercial entity can be considered a 'consumer' if the goods or services are used for personal use, thus allowing the complaint against KPTC to proceed. The Court held that the definition of 'consumer' in Section 2(1)(d) includes those who purchase goods for personal use, and the earlier dismissal by the District Forum was incorrect. Consequently, the appeal was allowed, affirming the State Commission's decision that the complaint was maintainable.