Shiv Sai Construction vs M/S Libord Infotech Ltd

The Supreme Court held that the National Consumer Disputes Redressal Commission's dismissal of appeals without hearing the appellant violated principles of natural justice. The Court emphasized that parties must be given an opportunity to be heard before any decision is made, as mandated by the Consumer Protection Act. Consequently, the impugned order was set aside, and the matters were remitted to the National Commission for proper disposal in accordance with law.