Saji Geevarghese vs Accounts Officer & Ors

The Supreme Court addressed a dispute regarding excess billing under the Telegraph Act, 1885, specifically Section 7B, which mandates arbitration for such disputes. The Court upheld the High Court's direction for statutory arbitration, emphasizing that the telecom department must resolve billing complaints through arbitration rather than unilateral demands for payment. The Court confirmed the validity of the arbitration process and the need for fair inquiry into the appellant's claims of excessive billing, ultimately supporting the appellant's right to challenge the bills in arbitration.