M/S.KRISHNA FOOD & BAKING INDUSTRY P.LTD vs M/S. NEW INDIA ASSURANCE CO. LTD.

The Supreme Court upheld the decision of the National Consumer Disputes Redressal Commission under Section 23 of the Consumer Protection Act, 1986, affirming the liability of the insurance company for the damages caused to the complainants' properties due to terrorist actions. The Court established that the insurance policies covered the losses incurred during the attack, and the failure of the insurance company to process the claims constituted deficiency in service. The appeals were dismissed, and the complainants were entitled to compensation as per the insurance agreements.