Dharmendra Goel vs Oriental Insurance Co.Ltd

The Supreme Court held that under the Consumer Protection Act, the insurance company is liable to pay the insured amount as per the policy issued, which was Rs. 3,54,000/-. The Court found that the surveyor's assessment of loss at Rs. 1,80,000/- was unjustified given the higher estimate provided by the authorized service station. The Court directed the insurance company to pay the appellant the full insured amount along with interest, emphasizing that the insurer cannot unilaterally reduce the claim amount below the insured value without valid justification.