SAMIRA KOHLI vs PRABHA MANCHANDA

The Supreme Court upheld the principles of medical negligence under the Consumer Protection Act, 1986, particularly Section 21, emphasizing that consent must be informed and specific. The Court found that the respondent performed a hysterectomy without the appellant's consent while she was under anesthesia, constituting a breach of duty and negligence. The Court ruled in favor of the appellant, awarding compensation for the unauthorized surgery and its consequences, thereby reinforcing patient rights in medical treatment.