PUNJ LLOYD LTD. vs CORPORATE RISKS INDIA PVT. LTD.

The Supreme Court held that the National Consumer Disputes Redressal Commission erred in dismissing the complaint without notice to the respondent, as it raised disputed questions of fact that warranted a hearing. The Court emphasized that the principles of natural justice require that parties be given an opportunity to present their case before a decision is made. The appeal was allowed, and the matter was remanded for consideration by the Commission.